i3-Interconnect™

Synergem facilitates Originating Service Providers’ (OSPs) migration from legacy 9-1-1 infrastructure to fully compliant Next Generation 9-1-1 (NG9-1-1) networks through secure, scalable true i3 connectivity. Synergem’s i3-Interconnect™ technology enables telecom carriers and service providers to seamlessly route both legacy and IP-based emergency communications into the SynergemNET™ NG9-1-1 cloud. Our Next Generation Core Services (NGCS) support nationwide call delivery, legacy-to-i3 protocol conversion, and reliable interoperability across modern emergency communications networks.

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i3-Route™

Synergem provides public safety organizations with NENA i3-compliant Next Generation Core Services that support the full transition from legacy 9-1-1 to modern NG9-1-1 emergency communications networks. Our NG9-1-1 platform delivers critical services including location validation and routing, emergency call processing, TTY and multimedia handling, and intelligent call delivery to available Public Safety Answering Points (PSAPs),  including interoperability with PSAPs still operating legacy 9-1-1 infrastructure.

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i3-Log™

i3-Log™ is a comprehensive NG9-1-1 event logging and reporting solution that captures all NENA i3 network activity from the OSP, through SynergemNET™, to the receiving PSAP. Built for modern emergency communications environments, Synergem’s platform enables public safety agencies and telecom providers to easily access, monitor, and report on critical NG9-1-1 network events through a proprietary UX application.

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