Our next-generation core services are at the forefront of the upgrade to NG9-1-1.
These Next Generation 9-1-1 solutions provide the essential infrastructure to make every 9-1-1 call reach its destination quickly, accurately, and reliably. Learn more about each solution, and contact Synergem to partner in your migration to NG9-1-1.
As we continue the nationwide upgrade to Next Generation 9-1-1, i3-Interconnect serves as a bridge connecting legacy 9-1-1 networks with modern Next Generation systems.
This ensures that calls, texts, videos, and voice messages reach the appropriate PSAP quickly, even if they originated from a legacy system.
i3-Route is our fully-customizable Emergency Services IP Network (ESInet) and Next Generation Core Services suite.
The ESInet is a specially designed routing function that carries the calls to the right PSAP, and the suite provides NG9-1-1 location lookup, TTY, multimedia traffic, and more.
SynergemNET™ is our turnkey, IP-based solution that delivers end-to-end Next Generation 9-1-1 service.
Our innovative approach enables the delivery of 9-1-1 calls from carriers to the right PSAP, all while adhering to NENA i3 standards for unparalleled compliance and reliability. Our Next Generation Core Services support voice, text, photo, video, and chat communications, ensuring that emergency services are faster and more accessible than ever offering enhanced situational awareness for first responders. SynergemNET™ provides critical, real-time data, enabling faster decision-making and more effective response times, saving time and saving lives.
Synergem delivers rapid delivery of NG9-1-1 to market and competitive pricing. Our next generation core services are also backed by an unwavering support that ensures customer satisfaction throughout the entire project lifecycle. Check out our successful migrations to Next Generation 9-1-1 in Massachusetts and California.
Learn about the world's first NG9-1-1 i3 compliant process from the OSP to available PSAPs.
Synergem’s NG Core Services ESRP/PRF has been at the center of the State’s NG9-1-1 solution since it was deployed in 2016.
This project shows all the great benefits of NG9-1-1, with its improved redundancy and reliability and use of the latest in telecom technology.
Take the first step toward a faster, smarter, and more resilient emergency response system. With Synergem’s Next Generation 9-1-1 solutions, the upgrade to NG9-1-1 will be seamless and tailored to your unique needs. Contact our team of experts today.
Contact Synergem