i3-Route™

i3-Route™ is our fully-customizable ESInet and NG9-1-1 core service solution suite. Designed to cater to the diverse needs of public safety / 9-1-1 services, regardless of size, scope, or supported media types, i3-Route™ delivers the essential routing and IP network functionality required for today’s NG9-1-1 systems. i3-Route™ also eliminates unpredictable costs and budget concerns.

i3-Route™

NG9-1-1 Core Services are part of our i3-Route™ subscription service. Developed to meet the latest NG9-1-1 standards outlined in NENA-STA-010.3b-2021, our i3-Route™ NGCS delivers the reliability and functionality you need to keep your emergency services ahead of the curve.

With i3-Route™, you will enjoy the peace of mind that comes with a comprehensive NG9-1-1 core service solution. All support, updates, and enhancements are included, ensuring that your system remains up-to-date and at the forefront of technology.

Customizable NG9-1-1 Core Service
  • Inbound
  • Routing
  • Outbound Delivery

Features

Provides NGCS
MSAG Conversion Service
NENA Standards Compliant

Provides NGCS

i3-Route™ Provides all the NG9-1-1 Core Services (NGCS) including the ESRP/PRF and ECRF/LVF for complete location and rules-based routing of calls.

MSAG Conversion Services

i3-Route™ Includes MSAG conversion service to support geospatial data for any jurisdiction.

NENA Standards Compliant

i3-Route™ has been built from the ground up to NENA i3 standards on a Public Safety Grade network.

A Total i3™ Solution

i3-Route™ is our ESInet and NGCS solution suite. Completely customizable to meet the needs of public safety / 9-1-1 services customers of all sizes and footprints, and supporting all media types. Read more about i3-Route™ by entering your email below.

Next Generation 9-1-1 Core Services

next-gen-911-solutions

i3-Interconnect™
next-gen-solutions-call-handling

i3-Call™
next-gen-solutions-migration

i3-Log™
X

Standard Reports

The table below lists the LogEvents which are supported by the logging service.

CallProcess
StartCall/EndCall
StartRecCall/EndRecCall
TransferCall
Route
StartMedia/EndMedia
StartRecMedia/EndRecMedia
RecordingFail
Message
AdditionalAgency
MergeIncident
UnMergeIncident
LinkIncident
UnLinkIncident
ClearIncident
ReopenIncident
LoSTquery
LoSTresponse
CallSignalingMessage
SiprecMetadata
ALILocationQuery
ALILocationResponse
MalformedMessage
SplitIncident
EIDD
DiscrepancyReport
ElementStateChange
ServiceStateChange
AdditionalDataQuery
AdditionalDataResponse
LocationQuery
LocationResponse
CallStateChange
GatewayCallEvent
Hookflash
LegacyDigits
AgentStateChnge
QueueStateChange
SecurityPostureStateChange
KeepAliveFailure
X

Logging of all Functional Elements

Each functional element will provide LogEvents as the call traverses the system. This provides the operator with a powerful oversight tool, ensuring they have current and historical data at their fingertips. The primary functional elements are shown below.

Requirement
Description
Call Tracing
Trace a call throughout all the hops within the network.
Event Details
Reviewing the events within a call.
Timing
Review log timing throughout a call.
Exporting
Exporting the LogEvents for external review.
Functional Element Usage
LogEvents usage by Functional Element.
Routing
Review routing decisions for the calls.
Alias Configuration
Configuring the system enabling URI to match readable names.