Our Next Generation Core Services power the infrastructure behind NG9-1-1.
Each solution plays a distinct role: i3-Interconnect™ bridges legacy and next generation systems, i3-Route™ directs calls with precision, and i3-Log™ provides complete visibility across the network. Together, they ensure every call moves quickly, accurately, and without interruption.
i3-Interconnect™ is the critical link between legacy 9-1-1 infrastructure and Next Generation systems. It allows agencies to modernize without losing connection to existing networks.
Calls, texts, video, and voice data move seamlessly between old and new environments, ensuring every emergency reaches the right PSAP without delay.
i3-Route™ is a fully customizable ESInet and Next Generation Core Services suite that enables geospatially driven call routing across NG9-1-1 networks.
It supports location validation, multimedia traffic, TTY, and related services, ensuring accurate and efficient delivery of emergency communications to the appropriate PSAP.
SynergemNET™ is a turnkey, IP-based solution delivering end-to-end Next Generation 9-1-1 service.
It enables the seamless flow of emergency communications from carriers to the appropriate PSAP, built on NENA i3 standards for reliability and compliance. Supporting voice, text, photo, video, and chat, SynergemNET™ provides real-time data and enhanced situational awareness that help agencies respond faster, make better decisions, and save lives.
Synergem helps agencies deploy Next Generation 9-1-1 efficiently, with a focus on reliability, cost control, and long-term support. From initial planning through implementation and beyond, we work alongside our partners to ensure successful outcomes at every stage. Explore how we’ve supported large-scale NG9-1-1 migrations in Massachusetts and California.
Learn about the world's first NG9-1-1 i3 compliant process from the OSP to available PSAPs.
Synergem’s NG Core Services ESRP/PRF has been at the center of the State’s NG9-1-1 solution since it was deployed in 2016.
This project shows all the great benefits of NG9-1-1, with its improved redundancy and reliability and use of the latest in telecom technology.
Take the first step toward a faster, smarter, and more resilient emergency response system. With Synergem’s Next Generation 9-1-1 solutions, the upgrade to NG9-1-1 will be seamless and tailored to your unique needs. Contact our team of experts today.
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