The goal of the IWCE Conference is to bring people and technologies together to ensure that crucial communication is working between all entities at all times.

Live from Las Vegas, IWCE 2022 will not disappoint. From the moment you arrive, you can expect cutting edge technology, networking, 300+ exhibitors, hands-on learning sessions, and a-list speakers discussing what’s to come in the industry.

Synergem is proud to be on the panel for two of the most crucial and relevant topics in Next Generation 9-1-1 – Interoperability and integration. Register for the event, attend the sessions to learn about live examples and learn from those who have been there – done that.

Session 1: Interoperability in NG9-1-1 Using EIDOs (Emergency Incident Data Object)

Diane Harris, ENP (Product Manage, Zentron, Inc.)
Tim Kenyon, ENP (Sales Manager, Synergem Technologies)

Track: 9-1-1/Control Rooms

Where: Las Vegas Convention Center, Las Vegas, NV

When: March 21, 2022

Breakout Session Details:

Next Generation 9-1-1 solutions allow more agency interoperability. With communication at an all time high, response times improve dramatically. With any new system, challenges arise that need to be addressed and resolved quickly. This session will highlight interoperability challenges with data and calls for service and the solutions the NENA EIDO Management Working Group and other Working Groups have developed.

Session 2: NG9-1-1: It Takes A Village (and a Bank)

Joe Hanna  (Principal, Directions)
Christy Williams  (Director of 9-1-1, North Central Texas 9-1-1)
Ray Paddock  (VP, Business Development, Synergem Technologies, Inc)
David Jones  (SVP, Strategic Accounts, Mission Critical Partners, LLC)
Don Brittingham  (President, Northern Lights Consulting, LLC)
Eric Hagerson  (Public Safety Policy Director, T-Mobile)

Track: 9–1-1/Control Rooms

Where: Las Vegas Convention Center, Las Vegas, NV

When: March 23, 2022


This all-star panel of members of the Industry Council for Emergency Communications Technologies (iCERT) will discuss the upgrade from a legacy network to Next Generation 9-1-1 and the integration of various components. They will discuss how PSAPs have made the migration and the various mechanisms used, as well as, what’s next for the federal funding and regaining traction at the national level.

Synergem will also be at APCO 2022 in August, and we hope to see you check. Check out more about the event in Ahaheim here.