Last year the California Governor’s Office of Emergency Services (CalOES) awarded Synergem and its partner company, ROI Networks, with a contract to provide NG9-1-1 services to a thirteen-county region in northeast California. The CPCN is a further step in the program to bring those services to market. This will be the first, fully NENA “i3” compliant NG9-1-1 network in the state.
The National Emergency Number Association (NENA) developed the NG9-1-1 standard, also known as i3, to use the latest in Voice over IP technology, better supporting the location, text and multimedia services that are found in today’s smartphones. More than 70% of calls to 9-1-1 now come from smartphones, so adoption of the i3 standard is crucial for transmitting the information these phones can provide during an emergency.
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With this rollout in the northeast, California is on the leading edge in bringing the advantages of NG9-1-1 to its citizens, and Synergem is honored to be part of this project. Now with CLEC Status, our SynergemNET™ suite of network-based services allows the State to implement a truly compliant i3 solution without incurring the time and cost to purchase and deploy the hardware, software and network connections that are normally required to launch this solution.
— Myron Herron, President and CTO, Synergem Technologies
The service will launch in the fall of 2018, carrying wireless 9-1-1 calls in a region covering approximately one million people. The service is expected to expand to landline calls in 2019.
About Synergem
Synergem Technologies is the leading provider of NENA i3-based solutions for public safety. The SynergemNET™ suite of hosted services provides a flexible and cost-effective way for telecom carriers, state and local governments and even individual PSAPs to migrate quickly from the legacy environment to a true NG9-1-1 platform. To learn more about why SynergemNET™ is the Fastest Way to True-i3™, please visit www.synergemtech.com.