In case you missed our Solutions Series on our social channels, we have recapped everything for you here – all in one place! In this blog, you’ll find a high-level overview of SynergemNET™ and the comprehensive Next Generation 9-1-1 solutions. We’ve provided direct links to more detailed information on each service, the benefits, the steps to deployment, and our process to ensure it’s a seamless and successful system upgrade.


In its simplest form, i3-Interconnect does just that. It connects existing legacy 9-1-1 traffic into a true NENA NG 9-1-1 network. With minimal cost and complexity we design, assign and test your way to NG9-1-1. Read more about i3-Interconnect now.

Read more about i3-Interconnect™ here.


i3-Route™ is our customizable ESInet and NGCS solution suite. It meets the needs of public safety / 9-1-1 services customers of all sizes and footprints, supports all media types, and provides the core routing and IP network functions required in today’s NG9-1-1 networks. We are always improving our services, and with the  i3-Route™ subscription, every enhancement is included in your service so you will always be operating with the most up-to-date services and technologies. Read more about i3-Route™.

Read more about i3-Route™ here.


i3-Call™ is Synergem’s Call Handling as a Service (CHaaS) platform. It includes a state-of-the-art UX / UI experience, can handle all NG9-1-1 media types, and is designed to accept fully NENA i3 and ATIS IMS compliant emergency calls/sessions and display that data to call takers and share with other applications in the Emergency Communications Center (ECC).

Read more about i3-Call™ here.


i3-Log is a crucial part of our solutions. It provides end-to-end network event logging and reporting service that records and documents all i3-Log events within SynergemNET™.

Read more about i3-Log™ here.

Turnkey Next Generation 9-1-1 Solutions

In our growing wireless society, SynergemNET™ solutions are critical to keeping up with technology advances and your upgrade from legacy to Next Generation 9-1-1. All of our solutions work together to provide a turnkey service that facilitates the nation’s focus on improving public emergency communication. Contact us for more information about our solutions. We’d be happy to answer any of your questions and walk you through the process.