Next Gen 9-1-1
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3 minute read
The term “next gen 911” is a guiding light of innovation in emergency response services. It’s a term that’s referred to with nationwide excitement, ushering in a new era of cutting-edge technology and improved communication methods. Thus, revolutionizing the way we contact 911 and receive help in emergencies.
In our decades of work in the industry, we have come across numerous ways individuals and organizations reference next gen 911. To us, this underscores the intricate and interconnected ways this essential emergency service upgrade is described and understood. In this blog we’ll unravel the advancements in 911 technology and the terminology that will further prepare your PSAP for the nationwide upgrade to next gen 911.
NG911 is an advanced system designed to improve emergency communication. It does so by enabling multiple people to have access to emergency services via the various ways they communicate. This includes text messages, images, and videos, giving first responders a more comprehensive understanding of the situation, allowing for quicker and more precise response. Additionally, the ability to share real-time data such as live video feeds or location tracking helps in dispatching resources effectively, potentially saving crucial minutes in critical situations.
The next advancement is the GIS technology on the IP-based network. GIS technology is the backbone providing precise geospatial information to first responders. We no longer need to rely on 911 operators struggling to understand a caller’s location. GIS data provides dispatchers with maps, addresses, and live location tracking. This empowers dispatchers to quickly, and accurately, pinpoint where a caller is located. This occurs whether the call is made from a mobile device or a landline phone.
Learn more about the next gen 911 and the benefits of a IP-based service.
Each term provides insights into the different terms and phrases one can use to denote our country’s newest cutting-edge emergency response system.
Whether it’s termed as next generation 911, NG911, or next gen 9-1-1, the underlying mission remains the same. The mission is to provide quicker, more accurate emergency assistance when every second counts.
In conclusion, the advancement to our 911 system and the versatility in how we refer to next gen 911 illustrates the multifaceted nature of this groundbreaking technology and emergency response system. As technology continues to evolve, embracing these varied expressions ensures that the message of progress and improved emergency services reaches all corners of our communities, reinforcing the importance of NG911 for a safer future.
For questions on your upgrade to next gen 911, check out our PSAP resources or contact our team of experts at Synergem.