About Us

Synergem’s mission is to provide innovative, public-safety solutions built to NENA’s i3 technology standards. We are NG9-1-1 leaders dedicated to helping public safety personnel serve the world’s citizens with communications that allow them to work smarter, faster, and safer.

SynergemNET™ is built from the ground up to NENA’s i3 standards. It is a highly-reliable, fault-tolerant virtual infrastructure for NG9-1-1 services. The SynergemNET™ suite of services brings enhanced functionality to our clients, enhanced intelligence to the network, and enhanced power – in the form of capacity, resiliency and security – to their systems.

Mr. Herron has enjoyed a highly successful 27 year career in communications with extensive experience in multiple disciplines including operations, systems engineering and sales. Following his graduation from North Carolina State University with a BA in Business Management, he joined Sprint where he initially served as an Outside Plant Engineer charged with the deployment of networking and computer equipment. He later served in a series of senior engineering, operational and management positions. He then moved into a Data Sales manager position charged with leading a team in the design, proposal, and implementation of voice, data and video projects. In this capacity, he engineered complex systems including voice, structured wiring, fiber optics, ATM, SONET, Ethernet, token-ring, and outside plant systems.

Mr. Herron has consulted extensively with business leaders and educators, as well as local and state government officials in the deployment of voice, video, and data technologies. Some of his projects included the North Carolina Information Highway and a multimillion dollar voice and data network solution for North Carolina-based Lowe’s Hardware. Later, as an Operations Manager, he was responsible for all customer services, engineering services, project management and implementation services for central North Carolina.

Mr. Herron left Sprint in 1999 to serve as the Director–Sales and Engineering Services for a startup public safety systems integrator, where he designed solutions for some of our nation’s most mission-critical sites. His projects included the Kennedy Space Center and Jet Propulsion Laboratory, as well as several Department of Energy sites. After starting Synergem Emergency Service, LLC., he has enjoyed building a team of professionals collectively responsible for many industry changing innovations including patents impacting several NG9-1-1 standards as well as provisioning the nation’s first NENA i3 NG9-1-1 network.

Jeff brings over twenty-five years of experience in software product development, marketing and expanding the reach of new technologies, particularly in telecommunications for voice-related products, and most recently for speech analytics software. In his role as COO, Jeff is responsible for operational performance including managing product development and quality assurance with a focus on client implementation.  Jeff will also focus on building strong vendor partnerships across telecommunications and public safety industry.

Prior to Synergem, Jeff was Vice President & General Manager of the Legal Market business at Nexidia, Inc., the leading provider of speech analytics software. In this role, Jeff built a successful business helping law firms, corporate counsel and government regulatory bodies navigate changes when the Federal Rules of Civil Procedure declared that audio evidence would be treated just like any other electronically stored information for discovery purposes. Jeff built a network-based hosting solution and software licensing program that was eventually used by DOJ, CFTC, SEC, CFPB and clients that included more than 75 of the AmLaw 100 firms. He also built and managed a partnership channel strategy through e-discovery companies such as Epiq Systems, EY, Deloitte and many others.

Jeff also held various marketing experience specifically around the advancement of new technologies. He held product development roles at Cingular Wireless for all voice-related products and services. Additionally, Jeff has held executive positions at Linx Communications, Boston Technology and US West, Inc.

Jeff holds a Masters degree in International Management from Thunderbird School of Global Management.

With over 25 years of progressive experience delivering exceptional results in business planning, operational analysis, financial control and decision making, Ms. Hallman has guided operations and finance in closely-held private companies to public companies traded on NYSE and NASD.

Joel is responsible for leading Business Development and Sales at Synergem Technologies. Joel honed his technology skills early in his career, working for industry stalwarts NCR and AT&T, before moving to a series of early-stage tech innovators Octel and Interactive Intelligence. At Interactive Intelligence, Joel was responsible for building a Service Provider sales organization in the Southeast and across the nation. More recently in his career, Joel was the Director of Business and Channel Development for ShoreTel, a provider of Cloud and premise Unified Communications solutions, Director of Sales for NetSolve (Cisco acquired), an innovator of Managed Network Services, and Intellinet, an integrator of Microsoft BackOffice products and services. Joel contributed to successful IPOs for Interactive Intelligence and ShoreTel. Joel holds a BBA in Quantitative Business Methods from the University of Georgia.