Our NENA i3-compliant logging and recording service, i3-Log™, is a powerful component of Synergem’s next gen 9-1-1 solution. This tool provides a centralized repository for logging significant events across all next gen 9-1-1 core services, from the ingress SBC to the egress SBC. With its web-based retrieval interfaces, authorized clients can easily access and review critical information, streamlining your system management and maintenance.
Streamline your event logging and reporting process with i3-Log™, our comprehensive NENA i3-compliant next gen 9-1-1 logging feature. This end-to-end solution captures events from an OSP, through the SynergemNET™ platform, and ultimately to the PSAP. The records are securely stored and easily accessible through our user-friendly proprietary application, providing you with a complete picture of your emergency response operations at all times.
The table below lists the LogEvents which are supported by the logging service.
Each functional element will provide LogEvents as the call traverses the system. This provides the operator with a powerful oversight tool, ensuring they have current and historical data at their fingertips. The primary functional elements are shown below.
Reporting is critical for PSAPs and i3-Log™ provides the ability for to manage and report data in a customizable way through a robust user interface.
The table below lists the LogEvents which are supported by the logging service.
Each functional element will provide LogEvents as the call traverses the system. This provides the operator with a powerful oversight tool, ensuring they have current and historical data at their fingertips. The primary functional elements are shown below.