Looking for an event that brings together the best minds in public safety communications? The Synergem Technologies team is heading to the APCO Western Regional Conference on March 4-6th, 2025! This Next Generation 9-1-1 (NG9-1-1) event is an incredible opportunity for public safety professionals to collaborate, learn, and discuss the future of emergency response.

Why Attend APCO Western Regional 2025?

This event is hosted by the Association of Public-Safety Communications Officials (APCO). It is designed for emergency communications professionals, technology providers, and first responders looking to stay ahead in the industry. There will be plenty of discussions on the future of next generation 9-1-1, networking opportunities, and reviews on new developments in NG9-1-1 technology.

One of the highlights of the conference is its keynote speakers, listed below:

  • Elizabeth Smart – A nationally recognized advocate for child safety and abduction prevention, sharing her powerful story of resilience and hope.
  • Charles J. Guddemi – Statewide Interoperability Coordinator (SWIC) for Washington, D.C., with extensive experience in emergency communications, interoperability, and public safety coordination.
  • Stephen James Johnson – A respected public safety professional known for his engaging approach to emergency communications training and leadership.

Next Generation 9-1-1 Training Sessions at APCONG9-1-1-professionals-sitting-at-apco-conference-looking-at-slideshow-and-listening-to-speaker-talk-about-the-future-of-next-gen

In addition to keynote sessions, attendees will have an opportunity to receive 66 hours of training credits in six dedicated tracks, each comprising of various topics in public safety communications:

  • Leading with Purpose Track: Learn strong leadership skills, visual communication, fundamentals of cybersecurity, and building a resilient workplace culture.
  • Operations Track: Learn about GIS applications, emergency communications center (ECC) continuity, training enhancements, and motivation skills.
  • Technologies Track: Stay ahead with sessions on secure radio standards, ransomware threats, real-time data, drone use in emergency response, and remote dispatching.
  • Lessons Learned Track: Get knowledge from real-world case studies on ECC evacuations, mass emergency incidents, staffing, and call volume solutions.
  • Resiliency & Longevity Track: Find ways to encourage inclusion, prevent burnout, manage change, and use humor and hobbies to improve wellness in high-stress environments.
  • Deeper Dive Track: Dive into AI in quality assurance, managing mass evacuations, and advanced radio communication strategies.

Connect with Our Team of Next Generation 9-1-1 Experts

Our Synergem team will be networking at the conference! We will have discussions with NG9-1-1 professionals, attending key sessions, and looking at the latest trends in NG9-1-1. As an i3-compliant Emergency Services IP Networks (ESInet) and NG9-1-1 Core Services provider, we’re always excited to connect and discuss how we can improve 9-1-1 reliability, security, and interoperability.

Whether you’re looking to discuss advancements in NG9-1-1 technology, explore partnership opportunities, or simply share insights, we’d love to connect with you.

Event Details

What: APCO Western Regional Conference 2025
Where: Oregon Convention Center
When: March 4-6th, 2025
Booth #: 526
Registration & More Info: https://apcowrc2025.org/

If you’re attending, let’s connect! Whether in sessions, networking events, or in between conference activities, we look forward to seeing you there and discussing how Synergem Technologies can support your NG9-1-1 initiatives. See you in March!