News

CenturyLink: 4,500 calls failed during 911 outage

AP / KOIN 6 – CenturyLink says about 4,500 calls failed to get through during a six-hour Washington state 911 outage early last Thursday.

The telecommunications company said Monday that the outage was caused by a technical error in a third-party vendor’s call router, which prevented the system from properly processing calls. The company says the […]

July 18th, 2014|

Synergem Technologies announces addition of EvolutionISR™ Interactive Session Recording to its Evolution™ Product Suite

As the provider of the Nation’s most scalable and efficient NG9-1-1 Emergency Services IP Network (ESInet), Synergem is adding integrated logging/recording capabilities to its product suite.

A carrier-grade Interactive Session Recorder (ISR), EvolutionISR™ is specifically designed to overcome the unique challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony environments. As […]

June 9th, 2014|