San Antonio, TX – The National Emergency Number Association (NENA, the 9-1-1 Association) named Stephen F. O’Conor, ENP, as the William E. Stanton lifetime achievement award recipient at its June 2017 annual conference. Since 1999, seventeen exceptional NENA members have been honored with this award that recognizes a lifetime of achievement in public service and […]
Synergem Technologies and ROI Networks Partner to Provide NextGen 9-1-1 Services for Northeast California
Partnership accelerates regional adoption of latest standard for public safety communication
Phase I focuses on improving wireless connectivity for 9-1-1 calls
Pilot Mountain, NC & Mission Viejo, CA – June 5, 2017 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, and ROI Networks, a leading provider of cloud based Unified Communications and […]
PILOT MOUNTAIN, NC, July 28, 2016 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced that its Evolution911 Elite call taking solution is compliant with key contact center solutions from Avaya, a global provider of business communications software, systems and services. […]
Synergem Technologies, a leading provider of Next Generation 9-1-1 (NG9-1-1) solutions, has completed the implementation of Teton County’s NG9-1-1-ready call-taking platform. NG9-1-1 solutions are designed to provide access to emergency services from all connected communication sources including text and multimedia.
Underpinning the new call-taking platform is Synergem’s Evolution911™ software solution. This system delivers enhanced functionality, such […]
Beginning November 9 in Wheaton, Illinois, Next Generation 9-1-1 (NG9-1-1) experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.
In order to ensure the introduction of […]
Synergem has successfully launched its EvolutionNETTMESInet network-of-networks and its Evolution911™ Next Generation 9-1-1 call taking solution in Spink County, South Dakota. The new systems are now delivering 9-1-1 calls to the Spink County Public Safety Answering Point (PSAP) in Redfield.
The State of South Dakota has acknowledged it needs to “replace its 9-1-1 system due to end-of-life system constraints … […]
COLIN LECHER / VERGE – On a June morning in Washington, William Leneweaver, the state’s E911 IT projects and operations manager, was alerted to a call. A man had been attempting to dial emergency responders, but he couldn’t get through. He was left listening to a “fast busy” — a pre-recorded tone.
Eventually, he made contact […]
Marengo County 9-1-1 in Alabama has made history as one of the first 9-1-1 centers in the country to go live with an NG9-1-1 call-taking system based on the NENA i3 Next Generation architecture. On Tuesday, December 10, the newly-installed Evolution911™ system provided by Synergem Technologies, Incorporated of Greensboro, North Carolina began delivering 9-1-1 calls to Marengo’s Public […]
Synergem Technologies, Inc., participated in NENA’s most recent Industry Collaboration Event (ICE) focused on improving access to 9-1-1 for the deaf, hard-of-hearing and speech-impaired communities. Solutions Engineer Patrick Voigt represented Synergem at the ICE-5 event, and also served on the ICE-5 Event Planning Committee.
“The ICE5 event proved to be a valuable opportunity for Synergem to […]