Synergem Technologies to Provide Next Generation 9-1-1 Solutions for California Regions

Synergem’s network expands to cover more than 50% of State’s emergency call volume
Contracts valued at $120M

Mt. Airy, NC – September 17, 2019 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced the signing of two contracts valued at over $120 million to provide Next Generation 9-1-1 services for the […]

September 17th, 2019|

Synergem and TDS Telecom Team Up for Next Generation 9-1-1 Services

Synergem accelerates rollout of next generation emergency calling services across TDS’s subscriber territory

Greensboro, NC October 10, 2018 — Synergem Technologies, Inc., a leading provider of Next Generation 9-1-1 solutions, today announced that it is working with TDS Telecommunications, LLC (TDS Telecom) to support the upgrade of that company’s legacy 9-1-1 network facilities. A master […]

October 10th, 2018|

Synergem Director Named by NENA, The 9-1-1 Association, for 2017 Stanton Lifetime Achievement Award

San Antonio, TX – The National Emergency Number Association (NENA, the 9-1-1 Association) named Stephen F. O’Conor, ENP, as the William E. Stanton lifetime achievement award recipient at its June 2017 annual conference. Since 1999, seventeen exceptional NENA members have been honored with this award that recognizes a lifetime of achievement in public service and […]

August 1st, 2017|

Synergem Technologies and ROI Networks Partner to Provide NextGen 9-1-1 Services for Northeast California

Partnership accelerates regional adoption of latest standard for public safety communication
Phase I focuses on improving wireless connectivity for 9-1-1 calls

Pilot Mountain, NC & Mission Viejo, CA – June 5, 2017 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, and ROI Networks, a leading provider of cloud based Unified Communications and […]

June 5th, 2017|

Synergem Technologies, Inc. Next Generation 9-1-1 call taking solution now rated ‘Avaya compliant’

PILOT MOUNTAIN, NC, July 28, 2016 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced that its Evolution911 Elite call taking solution is compliant with key contact center solutions from Avaya, a global provider of business communications software, systems and services. […]

July 28th, 2016|

Synergem NG9-1-1 Public Safety Comm in Teton County

Synergem Technologies, a leading provider of Next Generation 9-1-1 (NG9-1-1) solutions, has completed the implementation of Teton County’s NG9-1-1-ready call-taking platform. NG9-1-1 solutions are designed to provide access to emergency services from all connected communication sources including text and multimedia.

Underpinning the new call-taking platform is Synergem’s Evolution911™ software solution. This system delivers enhanced functionality, such […]

June 8th, 2016|

9-1-1 industry experts come together to test Next Generation 9-1-1 systems & services

Beginning November 9 in Wheaton, Illinois, Next Generation 9-1-1 (NG9-1-1) experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.

In order to ensure the introduction of […]

December 3rd, 2014|

South Dakota gears up for Next Generation 911

Synergem has successfully launched its EvolutionNETTMESInet network-of-networks and its Evolution911™ Next Generation 9-1-1 call taking solution in Spink County, South Dakota. The new systems are now delivering 9-1-1 calls to the Spink County Public Safety Answering Point (PSAP) in Redfield.

The State of South Dakota has acknowledged it needs to “replace its 9-1-1 system due to end-of-life system constraints … […]

October 18th, 2014|

This is what happens when 911 fails

COLIN LECHER / VERGE – On a June morning in Washington, William Leneweaver, the state’s E911 IT projects and operations manager, was alerted to a call. A man had been attempting to dial emergency responders, but he couldn’t get through. He was left listening to a “fast busy” — a pre-recorded tone.

Eventually, he made contact […]

September 2nd, 2014|

Marengo County makes history with Next Generation 9-1-1

Marengo County 9-1-1 in Alabama has made history as one of the first 9-1-1 centers in the country to go live with an NG9-1-1 call-taking system based on the NENA i3 Next Generation architecture. On Tuesday, December 10, the newly-installed Evolution911™ system provided by Synergem Technologies, Incorporated of Greensboro, North Carolina began delivering 9-1-1 calls to Marengo’s Public […]

August 24th, 2014|