Beginning November 9 in Wheaton, Illinois, Next Generation 9-1-1 (NG9-1-1) experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.

In order to ensure the introduction of NG9-1-1 goes smoothly, it is imperative that vendors work together. Through the ICE program, NENA provides these stakeholders with a venue for collaboration that can facilitate the building of reliable, secure, interoperable networks and NG9-1-1 services.

“I am thrilled to see so many of our 9-1-1 industry partners working together at this event for the benefit of public safety,” said NENA President Christy Williams, ENP. “I appreciate the time, talent, and energy committed by all for this important endeavor.”

“Each year, I look forward to the ICE event as a uniquely powerful opportunity to exercise our systems in conjunction with those of other vendors,” said Patrick Voigt, Director of Engineering at Synergem Technologies. “This year’s event once again exceeded my expectations in yielding a bounty of useful information that all participants will be able to put to use in deploying truly interoperable, i3-compliant NG9-1-1 solutions.”

“It has been exciting to watch successful end-to-end NG9-1-1 system testing,” Williams continued. “We thank the Illinois Institute of Technology for hosting this critical event and INdigital Telecom for assisting in establishing the network connectivity between participants.”

Additional ICE program details are available at