Synergem Technologies, Inc., a leading provider of Next Generation 9-1-1 (NG9-1-1) solutions, announced Jeff Schlueter has been appointed Chief Operating Officer. Jeff brings over twenty-five years of experience in software product development, marketing and expanding the reach of new technologies, particularly in telecommunications for voice-related products, and most recently for speech analytics software.

This experience is essential in furthering Synergem Technologies reach in providing services and applications needed to upgrade the vintage 9-1-1 communications infrastructure being used across the country to a more reliable and flexible NG 9-1-1 solution. In his role as COO, Jeff will be responsible for operational performance including managing product development and quality assurance with a focus on client implementation. Jeff will also be responsible for building strong vendor partnerships across the telecommunications and public safety industry.

“Jeff has extensive experience developing software and network solutions, as well as growing and managing strategic partnerships specifically around the advancement of new technologies,” said Synergem Technologies, Inc. CEO Nelson Clark. “This is a winning combination that is fundamental to our customer focused business strategy and development of our NG-9-1-1 solutions for public safety.”

Jeff added “Synergem Technologies has led the market in developing NENA-compliant solutions that not only require minimal investment but offer an easy upgrade path. This is critical in removing barriers that are often in the way of public safety agencies implementing NG911 platforms. I look forward to being part of the team that will help to continue to remove these barriers and bring the benefit of next generation 9-1-1 to the American public.”
Synergem Technologies was the first to market with a cloud-based end-to-end product portfolio comprised of network interconnection service, intelligent emergency service network and SaaS applications built according to National Emergency Numbers Association’s (NENA) standards.

About Synergem Technologies, Inc
Synergem Technologies is a leading provider of Next Generation 9-1-1 solutions for public-safety. Since its inception nearly two decades ago, Synergem has transformed from being a systems integrator to a provider of its own advanced technology built to NENA standards. Network capabilities and connecting solutions provided range from implementing end-to-end platforms and systems to delivering enhanced functionality with smarter call routing and prioritization, and offering secure delivery of multimedia communications including text, image, voice and video. In addition to creating new technology, Synergem underpins everything with training, support, world-class customer service and consulting. To find out more, please visit