News

Synergem Technologies, Inc. Next Generation 9-1-1 call taking solution now rated ‘Avaya compliant’

PILOT MOUNTAIN, NC, July 28, 2016 — Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced that its Evolution911 Elite call taking solution is compliant with key contact center solutions from Avaya, a global provider of business communications software, systems and services. […]

July 28th, 2016|

Synergem NG9-1-1 Public Safety Comm in Teton County

Synergem Technologies, a leading provider of Next Generation 9-1-1 (NG9-1-1) solutions, has completed the implementation of Teton County’s NG9-1-1-ready call-taking platform. NG9-1-1 solutions are designed to provide access to emergency services from all connected communication sources including text and multimedia.

Underpinning the new call-taking platform is Synergem’s Evolution911™ software solution. This system delivers enhanced functionality, such […]

June 8th, 2016|

9-1-1 industry experts come together to test Next Generation 9-1-1 systems & services

Beginning November 9 in Wheaton, Illinois, Next Generation 9-1-1 (NG9-1-1) experts and vendors participated in the latest in a series of Industry Collaboration Events (ICE) hosted by NENA: The 9-1-1 Association. The interactive event focused on the testing of end-to-end NG9-1-1 system functionality, interaction between vendor elements, and interoperability.

In order to ensure the introduction of […]

December 3rd, 2014|

Synergem collaborates with industry leaders to enable better access to 9-1-1

Synergem Technologies, Inc., participated in NENA’s most recent Industry Collaboration Event (ICE) focused on improving access to 9-1-1 for the deaf, hard-of-hearing and speech-impaired communities.  Solutions Engineer Patrick Voigt represented Synergem at the ICE-5 event, and also served on the ICE-5 Event Planning Committee.

“The ICE5 event proved to be a valuable opportunity for Synergem to […]

July 29th, 2014|

Synergem Technologies announces addition of EvolutionISR™ Interactive Session Recording to its Evolution™ Product Suite

As the provider of the Nation’s most scalable and efficient NG9-1-1 Emergency Services IP Network (ESInet), Synergem is adding integrated logging/recording capabilities to its product suite.

A carrier-grade Interactive Session Recorder (ISR), EvolutionISR™ is specifically designed to overcome the unique challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony environments. As […]

June 9th, 2014|