News

Synergem collaborates with industry leaders to enable better access to 9-1-1

Synergem Technologies, Inc., participated in NENA’s most recent Industry Collaboration Event (ICE) focused on improving access to 9-1-1 for the deaf, hard-of-hearing and speech-impaired communities.  Solutions Engineer Patrick Voigt represented Synergem at the ICE-5 event, and also served on the ICE-5 Event Planning Committee.

“The ICE5 event proved to be a valuable opportunity for Synergem to […]

July 29th, 2014|

CenturyLink: 4,500 calls failed during 911 outage

AP / KOIN 6 – CenturyLink says about 4,500 calls failed to get through during a six-hour Washington state 911 outage early last Thursday.

The telecommunications company said Monday that the outage was caused by a technical error in a third-party vendor’s call router, which prevented the system from properly processing calls. The company says the […]

July 18th, 2014|